7.1 surround sound not working on my Razer Kraken headphones. I have tried reinstalling the software but it doesn't seem to be working. I have been using these headphones with surround sound
Razer BlackShark V2 Pro Wireless Gaming Headset: THX 7.1 Spatial Surround Sound - 50mm Drivers - Detachable Mic - For PC, PS4, PS5, Switch, Xbox One, Xbox Series X|S - Black - Walmart.com
Razer Surround Pro Free Download
Razer BlackShark V2 X Gaming Headset: 7.1 Surround Sound Capable - 50mm Drivers - Memory Foam Cushion - for PC, PS4, Nintendo Switch - 3.5mm Headphone Jack - Classic Black - Walmart.com
Razer Kraken 7.1 V2 Wired Surround Sound Gaming Headset for PC, Mac, PS4 Black RZ04-02060200-R3U1 - Best Buy
Razer's new Surround software turns your stereo headset into a 7.1 home theater | PCWorld